Our TAT (turnaround time) is 30 business days (Monday-Friday) to get to me and then shipped to you. In case of delays TAT can be up to 45 business days.
TAT starts that following Monday after round closes which is located at top of website each week. No REFUNDS. IF we choose to issue a refund you will be refunded minus 25% restock/cancellation fee. Rounds close every Sunday unless noted in the banner at top of home page of website. Full week is counted Monday-Friday. Weekends and holidays are not included at any time.
If you cannot agree to this please don’t purchase. Please do not purchase if you cannot wait the 30 business days excluding holidays for items to ship to you. None of our items are in stock. They are all printed to order. We cannot rush any of the printing process at any time. You may upgrade your shipping from me once the items have arrived but we cannot upgrade the printing time.
NO refunds will be given at any time for failing to read the TAT or shop policies. Please do not message for updates on your order before 30 business days. If there are updates or delays we will post on shop announcements, in the Facebook group and info in auto response of our shop email. If you take preorders do so at your own risk. I will not be responsible for refunding for preorders that are promised to your customers by certain time frames. Again these are printed to order overseas and delays can occur with weather, shipping, pandemics, or illnesses and can take up to 45 business days.
If you take preorders you need to add at least 10-15 days to YOUR tat as tat will not be same as my tat. It needs to arrive to me, get cut and packed and shipped and arrive to you and have time for you to make products. NO REFUNDS at any time. IF we refund you will be refunded minus 25% restocking/cancellation fee.
For Updates please join our Facebook page to keep up with info and current rounds and TAT calendars or we will have updates and info in our shop email auto response.